| FREQUENTLY ASKED QUESTIONS |
| Question: | What records do you hold? |
| Answer: | The main records held are the statutory registers of births, deaths, marriages, still-births and adoptions.
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| Question: | How do I apply for Birth/Death/Marriage/Adoption Certificates? |
| Answer: | For information on how to apply for certificates please go to the Birth, Death, Marriage and Adoption Certificate section.
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| Question: | Can I access these documents over the Internet? |
| Answer: | No. All our records are held in secure storage and cannot be accessed over the Internet. However you can order Birth, Death, Marriage and Adoption certificates online. |
| Question: | Can I obtain a Birth/Death/Marriage certificate for someone before 1864? |
| Answer: | Registration of all births, death and marriages began in 1864 and any events occurring before this (with the exception of Non-Roman Catholic marriages from 1845) would not have been registered. |
| Question: | I would like to trace a family friend that I have not seen since 1970. Can you help me? |
| Answer: | The General Register Office only retains life events of birth, death, marriage and adoptions. No personal details except these are held. |
| Question: | I would like you to carry out a search of the surname Smith in Belfast between 1860 and 1870 and to provide me with birth, death and marriage certificates. |
| Answer: | GRO cannot undertake genealogical searches on your behalf. You may wish to contact a professional genealogist. |
| Question: | Can you please issue me with a copy of my decree nisi? |
| Answer: | No. GRO does not have records of divorces. You may need to contact the Royal Courts of Justice, Chichester Street, Belfast, Northern Ireland, BT1 3JF, telephone number 02890 235111 (from outside UK +44 2890 235111).
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| Question: | Can you please issue me with a copy of my grandfather’s will? |
| Answer: | No. The General Register Office does not have records of wills.
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| Question: | I am trying to trace my ancestors who emigrated from Northern Ireland prior to 1864. |
| Answer: | Registration of all births, death and marriages began in 1864 and any events occurring before this (with the exception of Non-Roman Catholic marriages from 1845) would not have been registered.
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| Question: | How can I arrange a Civil Marriage ? |
| Answer: | You should contact your Local District Registrar for advice.
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| Question: | How do I adopt a child? |
| Answer: | For advice you should contact your local Social Services, the Court Service(Telephone 02890 235111) or a Solicitor. |
| Question: | I was adopted in Northern Ireland, can I obtain my original name and that of my birth mother? |
| Answer: | Yes. If you are over 18 years of age and were adopted in Northern Ireland you can apply for access to your original birth entry by completing application form ACR 14 which can be obtained from this office. |
| Question: | Can I contact my birth mother or a member of my birth family? |
| Answer: | If you were adopted in Northern Ireland you can apply for entry onto Part I of the Adoption Contact Register by completing application form ACR 7 which can be obtained from this office. Your details will be entered onto Part I of the Register and should your birth mother or any other member of your birth family apply for entry onto Part II of the Register you will be given their details. They will not be given your current name or address.
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| Question: | Can I contact a person who was given up for adoption? |
| Answer: | If you can prove that you are a member of the birth family, such as mother, grandmother, uncle, etc., of a person who was adopted in Northern Ireland, you can apply for entry onto Part II of the Adoption Contact Register. |
| Question: | Can I register my childs name in another language? |
| Answer: | You can register your childs name in any language you wish providing you use English characters. |
| Question: | Can I receive a reduced fee certificate using reference numbers obtained from the Church of the Latter Day Saints? |
| Answer: | No. The reference numbers used by the Church of the Latter Day Saints are not applicable to the General Register Office. |
| Question: | Why is there a need to review the current registration system? Surely it has served us well. |
| Answer: | Since the introduction of civil registration of births and deaths in Northern Ireland in 1864, society has changed in many ways and the service has been adapted to reflect these changes.
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| Question: | How wide is this consultation and have the general public access to it? |
| Answer: | The consultation document will be circulated widely throughout the province to various organisations and interested parties including MPs, former MLAs, Local Authorities, relevant health, genealogical and professional organisations, religious and family support groups as well as being available to any member of the public from the General Register Office, the local District Registration Offices and via the Internet. |
| Question: | Is there funding available to cover the cost of possible future changes? |
| Answer: | Delivering changes will be challenging as the process will involve legislative, organisational and IT development and the associated cost of implementing changes will be significant. Progress will be dependent on the success of future financial bids made by the General Register Office. |
| Question: | When will the changes be introduced? |
| Answer: | Once the results of the consultation exercise are known, officials will consider these and bring forward proposals. It will then be a matter for the legislature to consider any necessary changes to the law. It may thus take some time to fully implement any changes. |
| Question: | If registration by telephone or Internet is introduced, how can an individual be sure that the information they give remains confidential? |
| Answer: | Care will be taken to ensure that any changes to the current system will not compromise the integrity of the service. Through innovation and effective application, standards will be maintained and systems will be responsive to future needs. All the appropriate procedures will be in place if electronic registration is introduced to ensure confidentiality is assured. There will still be a choice as to whether to opt for electronic registration or the personal face to face service. |
| Question: | Would the quality of the information be affected by changing the system? |
| Answer: | Although self-completion of registrations may bring inherent risks, proper controls would be put in place to ensure the quality and integrity of information provided, including rigorous testing and monitoring. |
| Question: | What steps will be taken to protect the individual’s privacy? |
| Answer: | Data security, confidentiality and privacy are key factors in any future system. |
| Question: | What happens if a person does not want personal information to be provided to the private sector? |
| Answer: | It is crucial that citizens maintain confidence in the registration service. The present system of registering and recording events will not change. Information would only be passed to the private sector at the specific request of the informant. |
| Question: | Will personal details be provided to the private sector for mail shots? |
| Answer: | No, registration information will continue to be protected by law and there will be no exploitation of information for commercial purposes. |
| Question: | Will other government departments be able to access records? |
| Answer: | Under current legislation any person may search the indexes held in GRO but have no access to the records. They may for a fee obtain a certified copy of an entry in the register. Government departments are treated in the same way as the general public and have no greater privilege than any other body and must comply with the Data Protection Act. |
| Question: | Surely there’s an element of big brother in this? Many people will feel they are only a number. |
| Answer: | Any changes implemented will be as a result of recommendations coming from the consultation exercise. The government is committed to providing an enhanced service to the public, using modern technology to maximum benefit. |
| Question: | Will historic records be treated differently than recent records? |
| Answer: | All records will be protected according to the law and are also covered by the Data Protection Act. Regarding historic records, GRO will maintain the right balance between an individual’s and their family’s right to privacy and the society’s need for openness. |
| Question: | How can bogus registrations be prevented? |
| Answer: | Appropriate safeguards and internal measures would be in place with stringent crosschecking procedures to prevent fraud and ensure that all births and deaths registered are factual and accurate. |
| Question: | Will there be a reduction in the number of registrars or a reduction in personal service? |
| Answer: | The changes proposed in the consultation document do not involve a fundamental change to the registration service. Any new measures introduced will improve the level of service rather than decrease it. |
| Question: | Will it be possible to register births and deaths in other languages? |
| Answer: | Existing legislation makes provision for an individual to register names in any language of their choice. Future developments could mean that paper documents will be provided more for commemorative use rather than as prescribed statutory documents for official administrative purposes. As such their format, including the language used, could more readily accommodate personal preferences. |
| Question: | Surely the introduction of ceremonies such as baby naming will offend the churches in Northern Ireland? |
| Answer: | Any new services offered are not intended to replace religious ceremonies but will purely widen the choice available to the public. It will still be a matter of personal choice for individuals to select a religious or civil ceremony. |
| Question: | What happens if the public are reluctant to provide information about births and deaths? |
| Answer: | The statutory obligation on all citizens to register births and deaths will remain unchanged, regardless of any new services introduced. |
| Question: | Will it be possible for gay people to marry? |
| Answer: | Please refer to the Civil Partnership Section |
| Question: | Will we still have to go to the General Register Office in Belfast for certificates? |
| Answer: | Yes, all records will continue to be held in GRO but as is the case at present, the public will still be able to order certificates by telephone, post, in person or via the Internet. |
| Question: | What are the opening hours of the General Register Office? |
| Answer: | The office opening hours are Monday - Friday 09:30 -16:00 (except the first Tuesday of each month when we open at 10:00).
Please note the office is closed on all Government, Public and Bank holidays. |
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This material is Crown copyright but may be reproduced without formal permission or charge for personal or in-house use. © Crown Copyright 2001. |
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